At Tulsa Massage and Wellness, your business is valued, and your cooperation is appreciated.
When you book an appointment, that time is set aside for you. Missed appointments prevent us from accommodating other clients. Please understand that therapists only get paid when they deliver a service.
24-Hour notice is required for all cancellations.
Payment of $50 will be required for late cancellations or “no-shows” unless the appointment can be filled.
Unforeseen last-minute cancellation fees are determined at the Clinic management's discretion.
If an emergency arises, please let us know as soon as possible so that we can treat your specific situation with personal attention. We recognize that there are circumstances that are out of your control (sudden illness, family emergencies, etc.), and we may make an exception to the above policies on those rare occasions.
To change or cancel an existing appointment, please contact us at 587 973 6011 or reschedule your appointment online. Thank you for your consideration and understanding.
Missed appointment fees are not eligible for direct billing or insurance compensation.